Plumbing emergencies rarely happen at convenient times. Knowing when to call an emergency plumber—and what to do while you wait—can minimize damage and save you money. Here’s your guide to handling plumbing emergencies in San Francisco.

Situations That Require Emergency Service

Sewage Backup

If sewage is backing up into your home through drains or toilets, this is a health hazard that requires immediate attention. Stop using all water in the house and call for emergency service right away.

Flooding or Major Leaks

A burst pipe or major leak can cause thousands of dollars in water damage within hours. Shut off your main water supply and call immediately.

No Water

Complete loss of water could indicate a serious problem with your main line or a major leak somewhere in your system.

Gas Smell Near Water Heater

If you smell gas, evacuate immediately and call 911 first, then your plumber. Do not turn on lights or use electronics, which could spark an explosion.

What to Do Before the Plumber Arrives

  1. Shut off the water – Know where your main shutoff valve is located. Turning it off stops additional water damage.
  2. Turn off the water heater – This prevents damage to the unit if it runs dry.
  3. Open drains and outdoor spigots – This helps clear remaining water from pipes.
  4. Document the damage – Take photos for insurance purposes.
  5. Move valuables – Get furniture, electronics, and important items away from the affected area.

Situations That Can Wait

Not every plumbing problem is an emergency. These issues, while annoying, can typically wait for regular business hours:

  • A single slow drain (unless all drains are affected)
  • Minor drips or small leaks you can contain with a bucket
  • Running toilet that you can shut off at the valve
  • Garbage disposal issues

Be Prepared

Know where your water shutoff valve is before an emergency happens. Keep your plumber’s number saved in your phone. A few minutes of preparation can save hours of stress and thousands in damage.

Plumbing emergency in San Francisco? SF Drain & Sewer Pros is available 24/7. Call (415) 555-0123 now.

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